Kirby Bot - Privacy Policy

1 Introduction

This Privacy Policy explains how Kirby Bot ("we", "us", or "our") collects, uses, and protects your information when you use our Discord bot and related services.

Your Privacy Matters: We are committed to protecting your privacy and being transparent about our data practices. This policy applies to all users of Kirby Bot.

2 Information We Collect

We collect and store the following types of information to provide our services:

Data Type	Purpose	Retention
User IDs	Identify users for features and settings	While bot is in use
Server IDs	Store server-specific configurations	While bot is in server
Channel IDs	Configure ticket channels and features	While configured
Message Statistics	Analytics and leaderboards	30 days
Ticket Transcripts	Support history and records	90 days
Premium Status	Access control for premium features	Duration of subscription

We do NOT collect:

Message content (except for tickets with consent)
Private/Direct messages
Voice chat recordings
Personal information beyond Discord IDs

3 How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To operate and maintain Kirby Bot's features
Personalization: To remember your settings and preferences
Analytics: To provide statistics and leaderboards
Support: To maintain ticket transcripts and help resolve issues
Premium Features: To manage subscriptions and access
Improvements: To analyze usage and improve the bot

4 Data Storage & Security

We take data security seriously and implement various measures to protect your information:

Encryption: Data is encrypted in transit and at rest
Access Control: Limited access to data by authorized personnel only
Secure Servers: Data stored on secure, monitored servers
Regular Backups: Automated backups to prevent data loss
Security Audits: Regular security reviews and updates

Data Location: Your data is stored on secure servers located in the European Union, complying with GDPR regulations.

5 Data Sharing

We do NOT sell, rent, or trade your personal information.

We may share limited data only in these circumstances:

Discord: Through Discord's API as required for bot functionality
Payment Processors: For premium subscription processing (encrypted)
Legal Requirements: If required by law or to protect rights and safety
Service Providers: Trusted partners who help operate our services (under strict confidentiality)

6 Your Rights

Under GDPR and other privacy laws, you have the following rights:

Right to Access: Request a copy of your data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured format
Right to Object: Object to certain types of processing

Exercise Your Rights: Contact us via our Discord support server to exercise any of these rights.

7 Data Retention

We retain your data only as long as necessary:

Active Data: Retained while you use Kirby Bot
Ticket Data: Deleted after 90 days
Statistics: Deleted after 30 days
Premium Data: Retained for the subscription period + 30 days
Deleted Servers: Data deleted within 7 days of bot removal

You can request immediate deletion of your data at any time.

8 Cookies & Tracking

Our dashboard website uses minimal cookies:

Essential Cookies: Required for login and authentication
Preference Cookies: Remember your theme and language settings
Analytics: Basic, anonymized usage statistics

We do NOT use tracking cookies or third-party advertising cookies.

9 Children's Privacy

Kirby Bot complies with Discord's minimum age requirement of 13 years. We do not knowingly collect data from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

10 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

Posting the new policy on this page
Updating the "Last updated" date
Announcing significant changes on our Discord server
Sending notifications to premium users

11 Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Discord Support Server: https://discord.gg/EBHHH63tPB

Response Time: We typically respond within 48 hours

Data Requests: Allow up to 30 days for processing